Return Policy

Return and Exchange Policy
Effective During the Festive Season
At murzaani.com, we prioritize your satisfaction with every purchase.
Please read our return and exchange policy for a seamless shopping experience.
Product Change Policy:
We are pleased to offer a product change policy for the festive season.
Customers can avail of a product change, with the following conditions:
A nominal courier charge of Rs. 149 will be applicable for the exchange of 2 products and additional Rs. 49 for each product after 2 products.
Customers are responsible for bearing the courier charges for product exchanges.
Size Exchange Policy:
Size exchanges are available for all our products.
The first-time size exchange is entirely free of charges.
For subsequent size exchanges, customers are required to cover the courier charges, varying based on location and the number of products being exchanged
Procedure:
Contact our customer service:
Alternatively, raise a ticket under the "My Order" tab after logging into your murzaani account for efficient assistance.
Conditions:
Products must be returned in their original condition, unused, and with all tags intact. Size exchanges are subject to product availability.
Contact Information:
We appreciate your understanding and cooperation. Feel free to reach out